Our Shipping Policy

Last Updated: February 2026

Thank you for shopping with Rooted Paws! Below is everything you need to know about our shipping process.

Processing Time

All orders are processed within 2–4 business days after payment is confirmed.

Because some of our items ship from partner suppliers, orders may ship separately if multiple items are purchased.

Orders are not processed on weekends or major holidays.

Shipping Rates & Delivery Estimates

We offer:

  • FREE standard shipping on U.S. orders over $75

  • Flat-rate shipping calculated at checkout for orders under $75

Estimated delivery time:

  • United States: 7–10 business days

Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

Shipping Locations

We currently ship to:

  • United States only

We ship from U.S.-based suppliers whenever possible.

If your state or location is not listed at checkout, please contact us at rootedpaws@gmail.com before placing your order.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. Please allow 2–3 days for tracking updates to appear.

Incorrect Address Disclaimer

Please double-check your shipping address at checkout.

If you need to make a change, email us within 24 hours at rootedpaws@gmail.com. We are not responsible for packages delivered to incorrectly provided addresses.

Delayed Orders

If your order is significantly delayed, please contact us and we will work with our shipping partners to resolve the issue as quickly as possible.

Taxes

Sales tax may be applied at checkout where required by law.

Contact Us

For any shipping questions, please contact:

Rooted Paws Customer Support
Email: rootedpaws@gmail.com
Response Time: 24–48 business hours

Thank you for supporting Rooted Paws! 🐾